About us
A skilled and experienced insurance brokerage firm, licensed by the Insurance Regulatory Authority to operate in Kenya.
Who we are
A one-stop shop for all your insurance needs.
Ksembi Insurance Brokers Limited is a skilled and experienced insurance brokerage firm, licensed by the Insurance Regulatory Authority to operate in Kenya. We take pride in providing a wide range of independent, honest and transparent insurance broking services. Our goal is to foster trust and peace of mind at every level, supported by exceptional client service. This commitment has made us the preferred insurance partner for many individuals, families and businesses.
We provide tailored insurance cover to meet our clients' unique requirements and support them in handling and resolving claims. Our primary goal is to help clients focus on their core operations by reducing both the overall cost of risk and the administrative burden.
- 35+
- Years of combined insurance experience
- IRA
- Licensed by the Insurance Regulatory Authority
- 15
- Insurers on our panel
- Kenya
- and clients across East Africa
Our team
Our team is made up of dedicated, energetic and highly qualified professionals who collectively bring more than 35 years of insurance experience and expertise.
This knowledge allows us to provide comprehensive and tailored advice on insurance and risk management to clients across Kenya and the East African region.
- Tailored advice for every client
- Insurance and risk management expertise
- Support in handling and resolving claims
Our core values
The principles behind every recommendation we make and every claim we handle.
Integrity
Honest advice, even when it means recommending less cover.
Client-centricity
Recommendations built around your needs, not an insurer's.
Innovation
Better ways to place, manage and renew your cover.
Reliability
We do what we say, from renewals to claims follow-up.
Teamwork
Brokers and claims staff working as one team for you.
Continuous improvement
We review our service, and your cover, every year.
Compliance
Working within IRA regulation and the Data Protection Act.
Draft The original page listed the values without descriptions. Ksembi to approve.
Licensing and complaints
-
Insurance Regulatory AuthorityLicensed insurance broker. Licence number to be confirmed.
-
Association of Insurance Brokers of KenyaMembership to be confirmed. TBC
-
Data protectionPersonal information handled in line with the Data Protection Act 2019. Privacy statement
-
ComplaintsCall 0722 631 370 or email insure@ksembiinsurance.com.
Speak to a Ksembi broker
Tell us what you need to insure and we will compare cover from the insurers on our panel. There is no obligation.